During our website maintenance, you can reach us via the contact form. Simply fill in the required information, and we will email you the details of the documents needed to verify your student or teacher status.

ISIC

The ISIC is only available to full time students, so you must be able to prove you are currently studying full time at school, college or university.

When applying please provide one of the following documents:

A copy of your university or student identity card, clearly dated and indicating you are a full time student

A signed and dated letter on official university or school stationery stating you are studying there full time.

You will also need a recent passport sized photograph of yourself. This will be your profile picture in the ISIC app, and the picture on your digital ID.

IYTC

The International Youth Travel Card (IYTC) is for youth and young adults aged up to and including 30 years old who are not fulltime students.

To get an IYTC you will need a recent passport sized photograph of yourself. This will be your profile picture in the ISIC app, and the picture on your digital ID.

ITIC

The International Teacher Identity Card (ITIC) is for full time teachers or professors.

To prove your full time teaching status, you will need a letter on official school or university stationery. This must state that you are employed at a recognised school, college or university for at least 18 hours per week, for a minimum of 1 academic year.

You will also need a recent passport sized photograph of yourself. This will be your profile picture in the ISIC app, and the picture on your digital ID.

Please make sure you have received your personal ISIC/IYTC/ITIC number to your email. If you have not, please contact support@isic.info.

If you have received your ID number, double check you have inserted the correct ID number (a 14-digit number you have received in your email) to the ISIC app registration page; and that your name is written exactly as it is written on your digital ID when ordering the card. See the step-by-step instructions on the ISIC App registration demo.

If you are still facing problems with registering into the ISIC app, please contact mobiletickets@isic.org.